In the last year, many legal organizations have done a good job of focusing on their internal technological needs. But fewer have fully explored how technology can enhance their client relationships.
How effectively are you communicating and collaborating with your clients today? What systems do you have in place for keeping in contact with new and prospective clients and tracking that you’re doing it as often as you should?
The right tools are integral to making sure your team members have what they need for effective client communications. Read this article by Jay Kozie that appeared in Legal Management, the Magazine of ALA, to find out more.