Keno Kozie Associates, Ltd., a leading provider of information technology design, service and support to law firms and legal departments, today announces company executives have been certified to provide Microsoft’s Customer Immersion Experience.
The cloud-based Customer Immersion Experience (CIE) is a hands-on and interactive opportunity for customers to explore the One Microsoft platform and productivity solutions through simulated, everyday business scenarios, guided by a qualified CIE partner facilitator.
The Cloud Immersion Experience allows customers to explore and discover hands-on in an interactive, virtual “sandbox” environment populated with data, files, personas and Microsoft solutions. Facilitators foster discussion that benefits the organization and its goals, which changes the conversation from a product-specific discussion to a platform discussion. By letting customers experience and explore what is possible at their own pace, a CIE helps them see how Office 365 and Windows 10 are directly relevant to their daily work and can deliver value for their business.
“The CIE experience is a true-to-life user experience that really showcases how everyday business solutions can be made easier, more convenience and more secure using the Microsoft suite of products,” states Sue Keno, VP of Keno Kozie and Certified CIE facilitator. “These sessions are not sales focused and are meant to be interactive, experimental and fun. It is just one more way Keno Kozie is helping our clients see what is available in the market so they can find and use the technology best for their firm.”