In a roundtable discussion that took place on November 19, 2021, experts came together to discuss how consolidating service desks can help standardize ITSM processes and improve customer service and IT workflow. A consolidation is a highly visible and mission…
If 2020 was the year of getting used to remote work, 2021 will be the year we learned to function as a hybrid workforce. As some employees start to make their way back into offices, others will continue to work…
As technology has fully integrated itself into every aspect of our lives, it has unfortunately opened the door to a whole new landscape of security vulnerabilities, hacks and ransomware. Your security is more crucial than ever. You can no longer…
For most law firms, cybersecurity has become a top priority in recent years, and rightfully so. You need to be maintaining every aspect of your infrastructure and IT environment to be operating at peak levels to avoid cyberattacks and other…
Every day there’s a new vulnerability that surfaces in the cybersecurity landscape. Cyber attackers are constantly becoming more sophisticated and varying their attacks in new ways to try to illicitly access your information. It’s tempting to think that it won’t…
Today’s modern corporation relies on IT operations to survive. In order to create the foundation the organization needs, successful IT departments must ensure two critical things: that everything operates correctly and that strategic initiatives can be implemented. Like everyone else…
Let’s face it . . . 2020 was a crazy year and we were all hoping for a smooth start to 2021. After all, the COVID-19 vaccination process was underway; elections were behind us (well, mostly!); and we were all…
Request Information on exclaimer IT teams are familiar with the pain of email signature updates. This might seem like a trivial issue when you consider the other challenges surrounding remote working. However, upon closer inspection, the subject of email signature management…
In case you missed it… Today, there is more data than ever, coming from more places both inside and outside an organization and changing constantly. Microsoft Teams is a driver of a wealth of the data. This data provides tremendous…