Bill Elser

Vice President, Engineering Services

Bill serves as vice president of engineering services for Keno Kozie. Bill brings over 25 years of experience supporting service delivery and technical operations across a wide range of technology and services companies.

Utilizing best practices from ITIL, Agile and PMI, Bill’s specialization is the development and implementation of services that are both predictable and sustainable and focus on continuous service improvement.

Prior to Keno Kozie, Bill served as a Global Delivery Director and Practice Director for TEKsystems where he developed the Co-Managed Service offering and managed a team of Delivery professional across a diverse set of customers and industries.

Bill lives with his wife in the foothills of the Cascade mountains just outside of Seattle. When not spending time with his family, you’ll will find him outdoors enjoying all the activities the Pacific Northwest offers.

Recent News

March 5, 2021 in Blog

It’s 2021 . . . Now What?

Let’s face it . . . 2020 was a crazy year and we were all hoping for a smooth start to 2021. After all, the COVID-19 vaccination process was underway; elections were behind us (well, mostly!); and we were all…
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