Help Desk Outsourcing
Professional, efficient and experienced support
Comprehensive solutions for document management and automation
Proactively managing your IT infrastructure and environment
Design, implement and support systems critical to daily operations
Team training to leverage productivity with technology
Process and workflow support to navigate the litigation life-cycle
Information is the lifeblood of your firm. You and your clients count on it to be there when you need it. Managing that information and the infrastructure supporting it is becoming more and more complex, and the choices of how to deal with that complexity bring constantly evolving technical, budgetary and staffing challenges.
Keno Kozie can help. Keno Kozie Associates is the IT partner of choice for law firms across America. Hundreds of firms have chosen to entrust their reputation and business to our team of experienced IT specialists. From 24x7x365 help desk outsourcing to complete system design, implementation, training and support; our clients rely on Keno Kozie’s experience and expertise.
Specialists in IT Design Service and Support for Law Firms
Keno Kozie Associates is the IT partner of choice for law firms across America. Hundreds of firms have chosen to entrust their reputation and business to our team of experienced IT specialists. From 24x7x365 help desk outsourcing to complete system design, implementation, training and support; our clients rely on Keno Kozie’s experience and expertise.
IT Services to Law Firms
We recognize the importance of information, communication, and access for legal professionals and their clients. Keno Kozie offers practical and cost-effective services that complement and enhance numerous aspects of your firm’s technology operations.
Keno Kozie Executives Certified to Provide “Microsoft Customer Immersion Experience”
The Cloud/Customer Immersion Experience (CIE) is a hands-on and interactive opportunity where customers explore the One Microsoft platform and productivity solutions through simulated, everyday business scenarios, facilitated by a qualified CIE partner facilitator.
“The relationship between our firm and Keno Kozie has grown increasingly stronger since its inception. Transitioning IT providers is never easy, but the K2 team persevered and got us through some tricky situations. The engineers in DC are first-rate, and the support from the Help Desk and Managed services has been great. What I particularly appreciate is everyone’s willingness to discuss situations that occur and try to find ways to make things more efficient in the future. It is truly a partnership!”Beth FowlerAdministrator at Robbins
“From the beginning, Keno Kozie has provided us with excellent on-site engineers. Over the years as Keno Kozie and our firm have expanded, they have not forgotten us and continue to send quality people to support us on-site. Our firm’s technology could not be in better hands. ”Marcia DonnellyLegal Administrator at Hodges
“We are very pleased and impressed with the service we receive from Keno Kozie. Everyone at Keno Kozie listens to us and they “get it”. Keno is providing service to our law firm of 300+ users in three (3) different offices. The analysts respond to our callers and our questions almost immediately and address each problem accurately and effectively, night or day, weekday, weekend or holiday. The on-boarding process of working together was seamless and efficient. This organization truly appreciates their customers.”Susan ZaveskyUser Services Manager at Calfee, Halter & Griswold
The Complete Legal IT Outsourcing Provider
The search for a legal IT outsourcing provider seldom begins with a single need of new hardware or software. Many businesses often look for new IT support because of poor communication or other issues that have little to do with technology. Founded in 1989, Keno Kozie is focused on being the complete Managed IT Service provider and delivering knowledgeable and professional end-user support to leading firms across the globe.
Customer-Centered | Focus on Quality | Flexibility | Perspective