Managed Services

We provide an efficient and cost-effective way to ensure that your infrastructure and overall IT environment is proactively managed to minimize information processing disruptions, avoid catastrophic failures and reduce overall IT support costs. These services include:

Monitoring

  • 24×7 system monitoring
  • System health management
  • Software and hardware inventory control
  • Daily status reports and weekly IT review discussions
  • System review meetings with management
  • Strategic IT planning and budgeting

Maintenance

  • Server operating system patching
  • Management of all system backup and restore operations
  • Updates of all workstation Windows operating systems
  • Management of anti-virus, spam and spyware systems
  • Address ISP and data communications issues
  • Firewall maintenance
  • Address routine server maintenance tasks

Management

  • Active Directory and server administration
  • Microsoft Exchange administration and management
  • Terminal Server and Citrix administration
  • Document Management administration and management
  • SQL administration
  • Disaster Recovery management and routine testing
  • Blackberry, iPhone and other PDA administration and management